Rackspace reviews have been collected from 116 social media users in the last year. There are 46 reviews sharing a good experience and 79 reviews that express negative sentiment. Rackspace is mentioned favorably in 37% of reviews. This is average when compared to other web hosting providers. Overall, Rackspace ranks 24th out of 48 web hosts. The Rackspace reviews we've looked at show uptime to be a particular weakness.
Rackspace Reviews on Social Media
We find Rackspace reviews on social media, classify them as good or bad and organize them by focus. The ranks, ratings and trends above are based on 125 reviews over the last year. You can read these Rackspace reviews below.
Once again @Rackspace is requiring us to shut down our website for a full 2.5 hours while they fiddle with their network client software.
Oh dear. Passed from one @rackspace technician to another. Now their documentation is wrong. How things have changed.
I think this @Rackspace agent has fallen asleep on me. xD
Dear @Rackspace I just spent an hour with Chris in hosting support, and he was amazing. Super helpful, knowledgable, & patient! Thank you!
gotta say it, @Rackspace has some of the best support team ever. always an amazing experience with them
hey @Rackspace - 14 weeks and our missing data still hasn't been restored (ticket 151120-dfw-0000209) - please light a fire under someone
.@Rackspace really has Fanatical Support; they are fanatically continuing to bill me months after I closed my account with them ...
What the heck @rackspace I’ve been on hold for your “fanatical support” for 14 minutes now. It’s not like you guys to be so darn slow. ????????
I canceled my @rackspace account. They continued to charge me. I contested the charges. They now threaten to cancel my account. Oh noes!
Been a longtime customer of @Rackspace pretty much since their inception. Since then things have been going slowly down hill.